FAQ
FAQ – Luxury Cashmere, Timeless Elegance & Premium Cashmere | EMAAL CASHMERE
What makes EMAAL CASHMERE special?
EMAAL CASHMERE combines timeless elegance, exceptionally soft premium cashmere, and modern minimalist design. Our luxurious cashmere scarves and wraps are designed for women who appreciate high-quality materials, refined simplicity, and lasting quality. Instead of fast-changing trends, we create versatile essentials for elegant everyday looks, travel, and sophisticated winter wardrobes.
How can you recognize real high-quality cashmere?
High-quality cashmere feels exceptionally soft, lightweight, and comfortable against the skin. EMAAL CASHMERE uses only 100% pure Grade A cashmere — the highest quality available. The especially fine and long fibers provide luxurious softness, elegant lightness, and long-lasting durability.
Why is Grade A cashmere considered luxurious?
Grade A cashmere is made from the finest and softest fibers from the undercoat of cashmere goats. These rare natural fibers make luxury cashmere scarves exceptionally soft, warm, and lightweight. High-quality premium cashmere pills less and maintains its beauty for many years with proper care.
Is cashmere warmer than wool?
Yes. Cashmere is significantly warmer than traditional wool while being lighter and softer at the same time. A luxurious cashmere scarf provides comfortable warmth without feeling heavy and is perfect for winter looks, elegant layering, and travel.
Are EMAAL CASHMERE scarves suitable for travel?
Absolutely. Our luxury cashmere travel scarves are lightweight, soft, and versatile. Many customers wear their EMAAL CASHMERE scarf as an elegant wrap, scarf, or lightweight blanket while traveling. Premium cashmere is ideal for changing temperatures and sophisticated layering on the go.
What is the best travel scarf for women?
The best travel scarf should be soft, lightweight, versatile, and comfortably warm. A luxurious cashmere wrap combines comfort, elegance, and functionality, making it one of the most timeless travel accessories for women.
Does cashmere pill over time?
Light pilling is natural with genuine cashmere, especially in areas exposed to friction. However, high-quality Grade A cashmere pills significantly less because the fibers are longer and finer. With proper care, your EMAAL CASHMERE scarf will remain soft, elegant, and durable.
Is cashmere suitable for sensitive skin?
Yes. Pure premium cashmere is exceptionally soft, breathable, and gentle on sensitive skin. High-quality cashmere feels far softer than traditional wool and provides a luxurious everyday wearing experience.
Is EMAAL CASHMERE sustainable?
EMAAL CASHMERE stands for timeless quality, long-lasting materials, and conscious luxury. Instead of trend-driven fast fashion, we focus on premium investment pieces designed to be worn for many years. High-quality cashmere encourages a more thoughtful and sustainable approach to fashion.
How long does a high-quality cashmere scarf last?
With proper care, a luxurious cashmere scarf can last for decades. Premium natural fibers, careful craftsmanship, and timeless design make high-quality cashmere a long-term investment in quality and style.
Why is cashmere expensive?
Cashmere is one of the world’s most exclusive natural fibers. Each cashmere goat produces only a small amount of the exceptionally fine undercoat each year. Grade A cashmere is even rarer and known for its extraordinary softness, warmth, and lightness. The combination of quality, craftsmanship, and rarity makes luxury cashmere highly valuable.
Where does EMAAL CASHMERE source its cashmere?
Our cashmere fibers are sourced from regions globally known for producing premium-quality cashmere. Every EMAAL CASHMERE piece is crafted with a strong focus on softness, quality, and careful workmanship.
Where are EMAAL CASHMERE scarves designed?
EMAAL CASHMERE scarves are designed in Switzerland and inspired by timeless elegance, travel, natural aesthetics, and modern minimalism.
What inspires EMAAL CASHMERE?
The inspiration behind EMAAL CASHMERE comes from luxurious simplicity, travel, architecture, natural textures, and timeless feminine elegance. Our designs are created to feel calm, modern, and effortlessly sophisticated.
How do you style a luxury cashmere scarf?
A luxury cashmere scarf can be worn traditionally around the neck, draped loosely over the shoulders, or layered elegantly over coats and knitwear. Timeless shades such as beige, cream, camel, taupe, grey, and black are especially versatile.
Which cashmere colors are timeless?
Neutral shades such as beige, camel, taupe, cream, grey, and black are considered especially timeless because they pair effortlessly with minimalist and elegant wardrobes.
Is cashmere a good luxury gift?
Absolutely. A luxury cashmere scarf is a timeless gift that combines elegance, warmth, and comfort. EMAAL CASHMERE products are beautifully packaged and make the perfect gift for birthdays, anniversaries, holidays, or special occasions.
Does EMAAL CASHMERE offer cashmere products for dogs?
Yes. EMAAL CASHMERE also offers an exclusive collection of luxury cashmere pieces for dogs — combining warmth, comfort, and timeless style for your four-legged companion.
How should I care for my EMAAL CASHMERE scarf?
We recommend hand washing in cold water with a gentle wool or cashmere detergent or professional dry cleaning. Cashmere should always be dried flat and never hung or tumble dried. Proper care helps preserve the softness and beauty of your cashmere for years to come.
Which countries does EMAAL CASHMERE ship to?
EMAAL CASHMERE ships internationally from Switzerland. Shipping rates and delivery times are calculated during checkout. Every order is carefully packaged to ensure your premium cashmere arrives in perfect condition.
What is the EMAAL CASHMERE return policy?
We accept returns within 14 days of delivery, provided the item is unworn, unwashed, and returned in its original condition with all tags attached. Please contact our team to arrange a return.
Why EMAAL CASHMERE?
100% high quality cashmere
Designed in Switzerland
Timeless colors & elegant designs
Soft premium quality
Cashmere for men & women
Ideal as a luxurious gift
International delivery
ABOUT CASHMERE AND EMAAL CASHMERE
Cashmere originally comes from the Himalayas and is obtained from the undercoat of the cashmere goat. The fine hair is usually combed out or shorn in spring when the coat changes, before being carefully sorted, washed and processed. Today, China, Australia, New Zealand and Scotland are the world leaders in production.
Cashmere originally comes from the Himalayas and is obtained from the undercoat of the cashmere goat. The fine hair is usually combed out or shorn in spring when the coat changes, before being carefully sorted, washed and processed. Today, China, Australia, New Zealand and Scotland are the world leaders in production.
With a diameter of just 15 to 19 micrometres, the fine hair of the cashmere goat is so fine that it provides excellent heat retention and is also light as a feather. This natural warmth can be felt when you run your hand over the wool. It is therefore ideal as a material for exclusive scarves and shawls.
The name EMAAL is a personal story of the founder, it is the fusion of three names: Emma, Magda & Alexandra. My two daughters and me. Emma and Magda share my passion for cashmere and scarves.
In principle, every manufacturer is obliged to correctly declare the fiber composition of their product. If the label says 100% cashmere, the scarf should definitely be 100% cashmere. The fabric can also be carefully pulled apart - high-quality cashmere returns to its original shape even after being stretched, while low-quality cashmere remains stretched.
Pills usually form where the cashmere scarf rubs against each other due to movement. Often at the point on the scarf where we carry our bag. The friction causes small fibers to loosen and knot into fluff, which then forms pills.
The most effective method for removing pills from your cashmere scarf is the pilling shaver. It is a battery-operated lint shaver that simply cuts off the pilling with a sharp blade.
SHIPPING & RETURNS
As a rule, shipping for orders within Switzerland takes five working days and costs a flat rate of CHF 9. Delivery to Germany and Europe takes a little longer and costs 7 and 13 euros per order respectively. Our range is of course also open to orders from all over the world - here the shipping costs are 18 euros. You can always find the exact delivery conditions and shipping costs on the product page and in the shopping cart.
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise the right to cancel, you must inform EMAAL, Alexandra Somlo, Schützenstrasse 2, CH-4402 Frenkendorf, info@emaalcashmere.com, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
CLEANING OF KASHMIR
Due to the ultra-fine structure, it is recommended that scarves and shawls are washed by hand using a mild or wool detergent. Standard commercial detergents, ironing or tumble drying can damage the hair structure. It should also be noted that cashmere clothing should only be cleaned at least every 4 days.
